HTTP 404 errors
From time to time, you might be greeted with a http 404 page error.
This is nearly always because we're rolling out an update. We try to minimise how often we do this, but we usually roll out updates several times a week. While they only take a few minutes, the site will go down during that time. We're really sorry about that.
The down-time is never longer than 10 minutes. If you've been experiencing this problem for much longer than that, then please email our support center direct using email@example.com (if it's a specific page giving the problem, please include a link to that page). If the site went down while you were in mid-purchase, don't worry - if the purchase process went through, we WILL be able to trace it and help put it right for you (just let us know).